Return Policy

Return Period

You may return eligible items within 30 days of the original purchase date. The return period begins on the date you receive the item, not the date of purchase.

To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them. Items must include all original tags, labels, and accessories.

Return Conditions

All returned items must meet the following conditions:

• Items must be in original, unused condition
• Original packaging must be intact and included
• All tags, labels, and accessories must be present
• Items must not show signs of wear, damage, or use
• Proof of purchase must be provided

We reserve the right to refuse returns that do not meet these conditions or to charge a restocking fee for items returned in less than original condition.

Cost of Return Shipping

If you are returning an item due to our error (wrong item sent, defective item, etc.), we will cover the cost of return shipping. In such cases, we will provide you with a prepaid return shipping label.

If you are returning an item for any other reason, you are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance, as we are not responsible for items lost or damaged during return shipment.

Return Process

To initiate a return, please follow these steps:

1. Contact us within the return period to request a return authorization
2. Provide your order number and reason for return
3. We will provide you with return instructions and, if applicable, a return authorization number
4. Package the item securely in its original packaging
5. Include a copy of your order confirmation or receipt
6. Ship the item to the address provided in your return instructions
7. Once we receive and inspect the returned item, we will process your refund

Please allow 5-10 business days for us to receive and process your return after it has been shipped.

Non-Returnable Items

The following items are not eligible for return:

• Items that have been used, damaged, or altered
• Items without original packaging or missing components
• Items returned after the 30-day return period
• Digital products or downloadable content
• Items purchased on clearance or marked as final sale
• Customized or personalized items
• Items that cannot be resold due to health or safety reasons

General Legal Requirements

This return policy complies with applicable consumer protection laws. Your statutory rights as a consumer are not affected by this policy.

If you are located in a jurisdiction that provides additional consumer rights regarding returns or refunds, those rights will apply in addition to the terms outlined in this policy.

We reserve the right to modify this return policy at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after any changes constitutes acceptance of the modified policy.

Order Cancellation Policy

You may cancel an order before it has been shipped. Once an order has been processed and shipped, it cannot be cancelled, but you may return the item in accordance with this return policy.

To cancel an order, please contact us as soon as possible with your order number. If the order has not yet been shipped, we will cancel it and issue a full refund. If the order has already been shipped, you will need to follow the standard return process.

We cannot guarantee order cancellation for orders that have already entered the shipping process.

Refund Procedure

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within 5-10 business days.

The time it takes for the refund to appear in your account depends on your payment provider. Credit card refunds typically appear within 5-10 business days, while other payment methods may take longer.

If your refund is rejected, we will notify you of the reason and provide options for resolution. In cases where items are returned in unacceptable condition, we may offer a partial refund or store credit instead of a full refund.

Refund Amount

Refunds will be issued for the purchase price of the item. Original shipping charges are non-refundable unless the return is due to our error. If you received free shipping on your original order, the standard shipping cost may be deducted from your refund amount.

Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item following our return process and place a new order for the desired item.

Contact Information

If you have questions about returns or need to initiate a return, please contact us:

Qualityattractiv
334 Bridgewater Ln
Omaha, NE 68132
Phone: +1 (760) 824-1176
Email: team@qualityattractiv.world

When contacting us about a return, please include your order number and a brief description of the reason for return to help us assist you more efficiently.